Customer Testimonials

Had a great experience with Bryna at Cheaps Auto. Highly recommend!!

Treated us fair and respectful. And offered us a good deal on our vehicle. Give them a shot if your in the market for a vehicle .

Austin was amazing to work with! We put a deal together and got everything worked out.

Bryna was great. We had a great experience buying my son’s truck.

Bryna really was amazing. Called her at 430pm told her that I wanted to look at a van at 530pm. It's 6:45 and I'm signing paperwork right now. Definitely recommend working with her!

She was amazing and very sweet😁🥰

Bryna was awesome!!

I buy all of my cars from Austin at Cheap Chevrolet. I highly suggest buying off him very professional and honest.

Bryna was absolutely amazing! She was able to get us a car that we love! Going out of her way to help us!

Austin sold me my dream truck today! He’s the main man. Go see him today!

Went and Tyler helped us out. Good experience.

Tyler helped me get a great truck. Much appreciated. Thanks

Great experience purchasing my new SUV! The process was easy. A shoutout to Bryna for answering all my questions/concerns and even getting my other car home. She’s a gem! And thank you to Joe for helping me get my crazy phone to sync properly and getting my dash set up. I really appreciate you both! Highly recommend! ⭐️⭐️⭐️⭐️⭐️

Bryna was so kind and very helpful! She made purchasing a car easy!!

Shoutout to Austin, great guy to work with and got me into a truck I love. Great business to work with

Bryna helped my husband and I purchase our very first car! She was great and helped us get a great deal on our Toyota Corolla!!

Halie was very kind and helpful with car details especially explaining them to an old Gen Xer.

Halie Lambert was so great to work with!

Halie Lambert

Halie was Very helpful and polite.

Love Halie!

Most wonderful and awesome experience buying my first ever new vehicle! This lady Halle Lambert was a very special part in making my dream come true. Thanks so much!

Bryna was amazing! I have purchased several cars throughout the years and by far she is the best I’ve had the pleasure of doing business with. Extremely detailed and friendly, makes the process very easy from the start. 10/10 would buy from her again and Cheap Chevrolet is lucky to have her! Thanks again!

Jake was a great friendly salesman. So helpful and treated me like family.

Tyler gooding was an amazing dealer here fast quick in and out, they all are nice there and will do anything to help you get into a new ride

Come see Tyler he is amazing he will do anything to get you in a new ride process is so fast

Tyler Gooding was so nice and professional. I asked him questions and he answered honestly. I respect that. One of the good guys

Bryna is the absolute best to work with she is so sweet, patient, works with you to get the best deal, helps connect your phone and we even named my beautiful suv 🖤🤍 10/10 would recommend

Bryna is absolutely amazing! So knowledgeable, friendly and just awesome all the way around! Highly recommend her!

Its all in the name. CHEAP for a reason. Drove 2.5 hours with a trailer to buy a 6,000 mile vehicle from them. Only to find out once I seen it in person it was beat to death. Giant dent in drivers side fender and these on the front bumper. "No accident" they said 🙄. Wish I would have taken a picture of the dent but by then I was already mad and walking off. Took me all of 30 seconds to turn around.

Bryna was awesome🩷

Bryna was amazing!!!!!

It was a great experience! Halie did a wonderful job!

Updated Review: I left a five-star review on the day of purchase (10/19/26). I’m leaving it below so the difference is clear between that day and two weeks later. I now understand why this dealership ask for reviews immediately; most people never amend them. It matters to me, so here is the full story. On Monday, October 19, 2026, I bought a used 2023 Tesla Model Y. The purchase experience itself was excellent. The staff treated me with respect, were patient and pleasant, and I left feeling like I had found a dealership for life. I went home and told my family what ... Read More

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Google - Oct 19, 2026

Updated Review: I left a five-star review on the day of purchase (10/19/26). I’m leaving it below so the difference is clear between that day and two weeks later. I now understand why this dealership ask for reviews immediately; most people never amend them. It matters to me, so here is the full story. On Monday, October 19, 2026, I bought a used 2023 Tesla Model Y. The purchase experience itself was excellent. The staff treated me with respect, were patient and pleasant, and I left feeling like I had found a dealership for life. I went home and told my family what a great experience it had been. Below is what changed. When I bought the car, an aftermarket rear-view mirror cam was installed and the original Tesla mirror was in a box in the rear cargo area with the charging accessories. I photographed it so I would have a record of everything that came with the vehicle. I asked the sales staff if service could reinstall the factory mirror. They said their service department had limited Tesla experience and would only install it if they were confident they could do so without damage; otherwise, I would need to take it somewhere with Tesla exp. I accepted that and planned to have it done myself if it wasn’t installed. After I signed, the dealership kept the car for about an hour and a half for a “software update” and “ownership transfer.” I had been clear that I would not buy the vehicle unless ownership could be changed in the car’s system that day. I was assured it would be completed. When I drove away, the previous owner’s name was still on the screen. I had proof of purchase, so I gave them the benefit of the doubt and assumed they simply didn’t know how. That was my mistake. I work 12+ hour days during on-call weeks, and the week I bought the car was one of those weeks. I had only driven it a couple of times and didn’t thoroughly go through it until the following Saturday, October 24. That is when I noticed the mirror was no longer in the box with the other accessories. The only people who had been inside the vehicle were me and Cheap’s service/detail crew (they left brushes and glass cleaner behind). I called from Saturday, October 24, through Friday, October 30, and never received a single return call: 10/24: Two calls; promised a callback. None. 10/26: Two calls; promised a callback on 10/27. None. 10/30: I called again and finally received a response. They said their cameras showed nothing and they “can’t say” what I did with the car all week; implying I lost it. I hope the reader of this will consider the facts: 1. This is a highly monitored Tesla that alerts the owner and records when anyone approaches or interacts with it while parked. 2. No one is going to break into a vehicle known for its cameras to steal a loose mirror from the cargo area. 3. I had no reason to handle the mirror; I knew it required installation. 4. I would not spend a week calling a dealership about a mirror I already had. I was not asking for money; I simply wanted the mirror that came with the car so I wouldn’t have to buy another one. Cheap’s Chevy somehow concluded that all of the above was more plausible than their service/detail department misplacing a mirror I had specifically asked them to install on the day of purchase. The difference in treatment is what will stay with me. I was treated kindly while buying the car and like a nuisance afterward. My husband and I are educated professionals who work hard for the ability to buy a vehicle. It isn’t that we couldn’t afford another mirror; it’s that we had to, and that I wasn’t even important enough to receive a return call. It is unfortunate that the experience went from the review I wrote on 10/19 to this update on 10/31 after I had to repurchase the mirror that was last seen and discussed at Cheap’s Chevrolet. — Original review (left on October 19): I appreciate everything Jake and the team did for me today. They got me in the vehicle I wanted at the price point I was aiming for and worked with me to get a lower interest rate. I couldn’t be happier!

Went to just look at vehicles. Jake met us on the lot. We talked and he got us a great deal. Thanks Jake. Go see Jake.

Austin was great! Quick and easy love my new trax !

Austin is awesome to deal with and very talented with numbers never in 1 million years that I think that I would get approved but here I am in a brand new car with 7 miles highly recommend!

Austin was very professional and quick, was there for me when it was a rough time.

Halie Lambert was a great salesman she worked very hard to make the customer (us) happy she was very nice professional and very knowledgeable in her job

I had a really good experience with BRYNA she was very helpful with us looking for a vehicle and I found what I was looking for with her help

Nice selection and salesmen that are ready to sell cars

Got a set of michelin defender tires for my truck for about a $1000! No surprise fees and no charge for installing tire pressure sensors that I purchased online elsewhere plus gave me a free oil change to use at a later date. Well done Cheaps!

Bryna was amazing! Very quick, didn’t stink- 100% highly recommend!

Bryna was great to work with!

Bryna was awesome! She was so kind and down to Earth and worked hard to get us the deal we wanted!

We had the best experience with Bryna!!! She was so sweet and service was great! We were in and out! Highly recommend her 🩷🩷

Tyler was a wonderful help. Got me a fantastic deal that I drove over 7 hours for!!

I would give 0 stars but don’t have that option , they put us in a jeep that’s been in the shop 3 times we’ve spent 500 dollars on fixing it and they won’t take it back after leading us to believe we could trade it out then told us we needed to bring the loaner vehicle back someone was interested in it ….. I wouldn’t refer my worst enemy to this place they want you to buy what they want you to have not what you want they also lied about the amount of time we would be paying ... Read More

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Google - Aug 22, 2026

I would give 0 stars but don’t have that option , they put us in a jeep that’s been in the shop 3 times we’ve spent 500 dollars on fixing it and they won’t take it back after leading us to believe we could trade it out then told us we needed to bring the loaner vehicle back someone was interested in it ….. I wouldn’t refer my worst enemy to this place they want you to buy what they want you to have not what you want they also lied about the amount of time we would be paying on the jeep and the amount of interest and also sold us on some “gap” ins that no one has record of us having but according to our papers we were charged for it 😡😡😡😡😡 very displeased with these people

Hallie.was a pleasure to work with and professional .I would really refer to others

Read at DealerRater

We purchased a $50k vehicle from this dealership last month - their website and Facebook post listed it as a “clean auto check ” meaning no damages, no accidents, right? Come to find out, the vehicle was in an accident and had moderate to severe damage on all sides on the vehicle. It is their job as a dealership to ensure the information provided on their listing is accurate and not misleading to customers. We tried to have a conversation with Mr. Banks, who unprofessionally, refused to take any accountability for providing incorrect information on a vehicle they were selling. If ... Read More

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Google - Jul 17, 2026

We purchased a $50k vehicle from this dealership last month - their website and Facebook post listed it as a “clean auto check ” meaning no damages, no accidents, right? Come to find out, the vehicle was in an accident and had moderate to severe damage on all sides on the vehicle. It is their job as a dealership to ensure the information provided on their listing is accurate and not misleading to customers. We tried to have a conversation with Mr. Banks, who unprofessionally, refused to take any accountability for providing incorrect information on a vehicle they were selling. If you buy a vehicle from them, make sure you purchase a carfax report on your own. Certainly don’t trust what is listed on their website.

My son they just bought a car 10 days ago pretty new car and the alternator went out on it and his wife drove it to the dealership yesterday with the new baby that about 6 months old 6 7 months old and they told her there's no rental cars and jumped it and sent her back out on the highway with a young baby to break down along side of the road then when my son calls and goes over there they tell him oh we've got a rental car we can put you in it and they told him yesterday ... Read More

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DealerRater - Jul 8, 2026

My son they just bought a car 10 days ago pretty new car and the alternator went out on it and his wife drove it to the dealership yesterday with the new baby that about 6 months old 6 7 months old and they told her there's no rental cars and jumped it and sent her back out on the highway with a young baby to break down along side of the road then when my son calls and goes over there they tell him oh we've got a rental car we can put you in it and they told him yesterday that they would take care of it and everything be took care of well today they call him and tell him that they took care of the tow and took care of the rental which the rental was theirs and he picked the rental up today and dropped it back off today and then they told him to well yI ou got to pay the bill was a thousand dollars on it all you got to pay $300 he was told by Todd yesterday that it would be took care of and today he ask for it in writing and they refused and now they called and told him that he was going to owe $300 it was $1,000 and they're going to cover $700 of it we've only had the rental car is going to have for like 6 hours today and so they said that was a fee and all that they told him yesterday all that was covered they said they cover the towel which is good and I did but they're making him pay for all the parts and stuff and you know that this is why car lots are going out anymore and getting bad reputations cuz it's happening all over the world and it's pitiful in now when you can't buy something and know for sure that everything you know it's going to be all right and you going to be done what you're told cuz this is this is all backwards and not a very good place to shop for a car I'll just tell you would you buy it then you're stuck I don't care if it's the same next day something happens to it you're going to pay something out of your pocket

Read at DealerRater

Sold me a $50,000 dollar vehicle that had a "clean auto check," with "one owner." Come to find out, CarFax listed moderate-to-severe damage on all sides of the vehicle, including the roof. Worst part was, I traded them a one-owner 2022 Ford Bronco Badlands on the deal. When I called and spoke with Zach Banks, the sales manager, I was told "there's nothing I can do, you had access to the same information we did." "You made the decision to buy it." So much for a "family-owned business, that prides itself on ... Read More

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Google - Jun 29, 2026

Sold me a $50,000 dollar vehicle that had a "clean auto check," with "one owner." Come to find out, CarFax listed moderate-to-severe damage on all sides of the vehicle, including the roof. Worst part was, I traded them a one-owner 2022 Ford Bronco Badlands on the deal. When I called and spoke with Zach Banks, the sales manager, I was told "there's nothing I can do, you had access to the same information we did." "You made the decision to buy it." So much for a "family-owned business, that prides itself on honesty." (Direct Quote prior to the deal.) UPDATE: The owner replied below, admitted the incident occured, and still refused to take responsibility for the misleading advertisement. What's even more frustrating is the justification that was given. Essentially, "the system we were using didn't reflect accurate information, and we chose to use it anyways." As a dealer that has been in business 57 years, they knew the AutoCheck system could be misleading—but didn't inform customers of this. If that's not dishonest, I dont know what is.

Had an app .at 10.00 for oil change ,still waiting.

Very disappointing experience. The process felt rushed and unorganized, and it seemed like they were more focused on closing the deal than actually helping us find the right truck. Communication was unclear at times, and we didn’t feel genuinely valued as customers. Overall, not as smooth or welcoming as we had hoped. Would not recommend.

We looked at a truck and was quoted a price and 5 days later they raised the price and complained of how they were losing money. Then the sales manager said they would honor the price but I had to buy it immediately and finance the full amount. They knew I had a substantial down payment. Rude and not worth dealing with. What happened to customer service??????

This place did my parents dirty!! They started the vehicle they purchase before they came to look and drive it!! Well after bringing it home and cold starting it had a loud wine and cost $389 to fix the problem!! We called the previous owner of the vehicle and she even said it had a bad power steering pump when she traded it in to them!!! Very disappointed in this place wouldn’t recommend getting a vehicle here!!!

Terrible experience all the way around! Made an appointment, waited 2 weeks to get in they worked on it but couldn't fix it. They said they can reschedule it in 30 days to rediagnose it, then I will need another appointment for them to work on it. So yes they would have my vehicle for 2 month. And avoid Erica from the front desk at all costs!!!

Drove from Louisville to look at a truck they had posted. The pictures they posted were falsely advertised. They had spray painted over rust, hid all the flaws online and were very rude. Would not recommend to my worst enemy. Yall ever seen Matilda? Pretty sure this is the shop her father owned..

If zero stars were an option, I would've chose it. Will not honor online price due to fine print. Must finance with them to get price. Dishonest and false advertising just to get you in the door. Called before making 90 min drive to confirm price and availability and nothing said.

Terrible!!! Do not take your car here you will end up with parts your car doesnt need and a huge bill!

Went to look at a truck from this company, the truck had rust underneath. When I brought this to their attention they basically ignored me. I asked them to fix this issue and all they did was "undercoat it" they did not remove any of the rust but instead covered it up making the issue worst. This dealership is going to screw someone over that does not know any better. Specfically it is the green tacoma 2014, if you see this truck do not get scamed!!! They obvisouly do not care about the customer and only care about making ... Read More

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Google - Jun 21, 2025

Went to look at a truck from this company, the truck had rust underneath. When I brought this to their attention they basically ignored me. I asked them to fix this issue and all they did was "undercoat it" they did not remove any of the rust but instead covered it up making the issue worst. This dealership is going to screw someone over that does not know any better. Specfically it is the green tacoma 2014, if you see this truck do not get scamed!!! They obvisouly do not care about the customer and only care about making as much money as they can while being shady.

I had spoken to 1 sales rep and after I told him what I got he transferred me to another sales rep. The issue wasn't him trying to hustle me, the issue was he "acted offended" after I called him out for talking bad about other sales reps at another location. And then he tried saying he was offended that I said "Mexican" when I AM Mexican. Back to the hustle part, they were trying to sell me the same car Honda H-RV from 2015 for 15k with over 100k miles. When Florida offered 17k and no ... Read More

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Yelp - Jun 3, 2025

I had spoken to 1 sales rep and after I told him what I got he transferred me to another sales rep. The issue wasn't him trying to hustle me, the issue was he "acted offended" after I called him out for talking bad about other sales reps at another location. And then he tried saying he was offended that I said "Mexican" when I AM Mexican. Back to the hustle part, they were trying to sell me the same car Honda H-RV from 2015 for 15k with over 100k miles. When Florida offered 17k and no shipping cost. He got more focused and angry w/ me and started arguing why I acted "offended" and I was clear I'm not offended it's the fact that you say sales reps are liars but I could say the same to you. That's what really set him off. He couldn't handle the taste of his own medicine. Never will I answer their calls again. Worst part I told him "your phone calls are recorded right" he was blaint and clear "our calls are not recorded ma'am".

3 months of getting the run around, and extra cost of well over $2,000.00 for a transmission that they replaced 2x . 1) because it "wouldn't read " and it rejected the transmission. 2nd transmission THEY didn't put clamps on the transmission 3) they said it has a crack in the cover !!!! And now more money ,for a single working mom of 2 is insane!!!!! Do not take or buy cars here !!!

Went in to purchase a car, no finance and was told that they got a kickback from the finance company so in essence if I wanted to buy the car I was going to pay more for it. No thanks. Finance manager was rather rude but the sales guy was nice.

Well. I'm sure it's a great place for a small town that has nothing else. I took my car there for old change, tire rotation. I have owned the car for 3 years and never once have I had to put air in any tire before. The next day I have lost a lot of air pressure in one tire. I call, tell them that and they immediately say they're not the blame. They can schedule me in in a week. No sense of urgency for a new customer, trying to get established. And also not the correct ... Read More

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Google - Mar 7, 2025

Well. I'm sure it's a great place for a small town that has nothing else. I took my car there for old change, tire rotation. I have owned the car for 3 years and never once have I had to put air in any tire before. The next day I have lost a lot of air pressure in one tire. I call, tell them that and they immediately say they're not the blame. They can schedule me in in a week. No sense of urgency for a new customer, trying to get established. And also not the correct answer to my concern. I ended up having to go somewhere closer because it was getting worse every day and mind you.This never happened till right after the tire rotation. These are very expensive tires on a luxury sport car. And I am also female.... When I get to the business , I know the owner manager. So it's nice to see a familiar face. His team investigates my tire and finds four metallic objects, different shapes and sizes ranging from the size of dental floss to standard picture hanging nail. 4. 4! Only in one tire, no other tire had problems. Coincidence? I think highly unlikely. I really think they saw a female and a very expensive tire and a chance to make some money. And beside the fact that they were rude, they want to make me wait a week and denied that they were even remotely, possibly responsible without even investigating first, that's not the way to handle a new customer. I believe the correct response would have been "well, that seems strange, but we would be so happy to take a look at it for you!" Anyway, i'm not very satisfied with the customer service and the two hours that I was there for a simple oil change and tire rotation with an appointment, not a walk in early in the morning also. So just beware. I really find it very odd that one tire had four different size objects, in the tire. And it only lost pressure after I visited their business. I don't trust anyone. But I got my tire fixed with a brand new tire at an affordable price with fantastic service. At least someone knows how customer service works.

I was all set to buy a truck from them, i live 2 hours away, and offered a deposit to hold the truck, apparently they took someone else’s deposit and didn’t even offer me a chance to make a deposit, as i was the first interested, steer clear of this bunch! and now they post inaccurate information, since they read this, I expressed interest in this truck the day prior to the other customer placing his deposit, I have texts and indisputable timeline, in which I expressed to Nancy, in text that I would make the 2 hour drive, and ... Read More

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Google - Feb 20, 2025

I was all set to buy a truck from them, i live 2 hours away, and offered a deposit to hold the truck, apparently they took someone else’s deposit and didn’t even offer me a chance to make a deposit, as i was the first interested, steer clear of this bunch! and now they post inaccurate information, since they read this, I expressed interest in this truck the day prior to the other customer placing his deposit, I have texts and indisputable timeline, in which I expressed to Nancy, in text that I would make the 2 hour drive, and place a NON REFUNDABLE Deposit, but never got that chance, and I could have seen the truck at the same time. Its too late to take it back now. If Dealerships would be open and honest I would not need to walk away for lack of honesty. In fact I will likely just go to Maysville Chevy and get a 2500 Silverado Duramax with every option ordered, and stop by and show you the mistake you made.

So, this review isn't spiteful, I just want to be clear on that. I went in to look at a 2019 Subaru WRX that they'd had posted on CarGurus. I said I was interested in it, and they called me that day to talk about it. I was upfront and honest that I most likely would not be approved to buy it with no down payment and no cosigner. I wanted that to be clear and that it may be a waste of time for me to come out there, but they said that was fine. I go out, ... Read More

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Google - Nov 10, 2024

So, this review isn't spiteful, I just want to be clear on that. I went in to look at a 2019 Subaru WRX that they'd had posted on CarGurus. I said I was interested in it, and they called me that day to talk about it. I was upfront and honest that I most likely would not be approved to buy it with no down payment and no cosigner. I wanted that to be clear and that it may be a waste of time for me to come out there, but they said that was fine. I go out, and drive about an hour to come look at the car, and I'm even honest with the rep, that I wouldn't get approved. So he immediately pulls me back in from having walked outside, to begin the credit application process. Mind you, we haven't even looked at the car and I have no idea if I even want to buy this car if I even can. So he asked me for my info to run my credit. I very adamantly told him no, because I don't even know if I want the car. He seemed a little taken aback, and I get it, but I didn't want my credit hit over something I didn't even know if I wanted. So he pulls the car around and let's me take a look at it while it's running. First thing I notice is the idle is off. I chalk that up to possibly being just started, so I sit and listen while the engine warms up and eventually it levels out. He let's me drive it down the road a ways, then back. On the way out, the car did great and handled beautifully, but on the way back, I started to notice some things. There was an aftermarket part for some power control device to be slotted in with a cable sitting out. Odd, but someone has probably modified the car in some way beforehand, I'd asked if the car had other owners, because that would have told me if someone had been. He had told me that he didn't know and he'd have to look it up. On the way back, I got the car going a bit and was shifting through gears, while I'm in fifth, I get it up to 3-4k RPMs, and I try to shift it into 6th. It tries to go back down to 4th. I try again, and it it tries to go into reverse. Thanfully I had the clutch pushed in the whole time and I just settled it back into 5th. Every gut instinct I had told me not to touch this car. Even if I did magically get approved, to not buy it. Mostly because everything had started to feel off. I pull it back into the lot, let him finish running my credit, and sit and wait for thirty minutes while they "Rate my trade in" while he has my keys to my car. At this point I just want to go home, and I'm pretty over this whole experience. He comes back, says I'll need 5,000 or a cosigner, I shrug and say it's fine. On my way back, I look at the car again and notice that something is off with the exhaust and it didn't look like a stock Subaru exhaust and looked like someone had been running it really hard because of the flame hue on it. I didn't drive the car very hard at all. I think the fastest I'd gone was maybe 65. So all in all, I don't personally think I'll ever be coming back, because the whole experience felt very fishy to me. I'll chalk it up to the sales rep and the car, but I'm just advising anyone else to be weary.

So I bought a truck thinking it was going to be okay boy I was wrong. The more digging I done the more I found out. Let's start. The truck was fine the first day I drove it went to work the next day and the brakes felt weird I had to push on the brakes harder than anyone should pretty much to the floor. Got to work jacked the truck up to investigate the brake issue ending up being no pads left it was all metal on metal I spent over 80 dollars on new pads front and back. ... Read More

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Google - Aug 31, 2024

So I bought a truck thinking it was going to be okay boy I was wrong. The more digging I done the more I found out. Let's start. The truck was fine the first day I drove it went to work the next day and the brakes felt weird I had to push on the brakes harder than anyone should pretty much to the floor. Got to work jacked the truck up to investigate the brake issue ending up being no pads left it was all metal on metal I spent over 80 dollars on new pads front and back. Once I got that I let the jack down and and started my truck brake fluid went everywhere instead of checking brakes CHEAPS decided to just top of the brake fluid. THE TRUCK WAS NEVER INSPECTED I EVEN HAD TO DETAIL IT MYSELF. The truck went into the shop a week later for shifting hard (still is) and when you disengage 4 wheel drive back to 2 wheel drive it makes a loud popping sound (STILL DOES) and has a shake in it when you drive it and when your just parked the truck will vibrate bad. CHEAPS said it was a vacuum pump and they put a new one on it and it's fine now and the shake was my tires being out of balance the balanced them. So at the end of the day the fix they made only lasted a few days an its back doing everything it was before and the reason it went into the shop. I tried numerous times to get them to cancel the loan before the time period CHEAPS REFUSED. Now I got a truck that's junk and nothing is being done. To top it all off I went to trade it with another car lot and when they drive it they feel and know there's and issue with it and they don't want it or offer a low price for it. So one car lot went through my paper work that I got from CHEAPS and there is charges on there that was suppose to be on the truck that isn't even on it for instance something about pulse lights whatever that is but it cost like 6 or 700$ that is added in and you don't know it unless you look over the paperwork. Buy local they said its the best. I recommend everyone to really look everything over before buying or most of all just go somewhere else to get a car. They only post the good never the bad and I called them out on Facebook and got blocked by CHEAPS funny stuff they know they are wrong and nothing will be done. DON'T BUY FROM CHEAPS CHEVROLET IN FLEMINGSBURG KY.

We are disappointed in the services from Cheaps. They have done great will oil changes. But my husband needed the computer reprogrammed for his truck and they end up having his truck for 2-3 days and locked it up. We bought the parts to fix it ourselves and my husband fixed it in their parking lot (within 5 minutes). We wouldn’t have went to them in this first place if the supervisor didn’t lie about them knowing how to reprogram the computer. We paid them $140 for them to lock up the truck + $500 for us to buy the parts to ... Read More

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Google - Aug 21, 2024

We are disappointed in the services from Cheaps. They have done great will oil changes. But my husband needed the computer reprogrammed for his truck and they end up having his truck for 2-3 days and locked it up. We bought the parts to fix it ourselves and my husband fixed it in their parking lot (within 5 minutes). We wouldn’t have went to them in this first place if the supervisor didn’t lie about them knowing how to reprogram the computer. We paid them $140 for them to lock up the truck + $500 for us to buy the parts to do it ourself… hate to leave this review but don’t want others to waste their time if it’s not just an oil change you're in need of.

Do not trade with these people. We bought a Silverado back in April of 2023. We had nothing but trouble out of it for months. In September, my husband was 300 miles from home and had to limp down the road, doing 35-45 mph on the freeway. We took it back in, and after haggling with them, they put us in another Silverado, 2 years newer than the other one. Told us they were "giving" us an extended warranty, which we paid for. Now this truck is messing up, the engine is junk. We call them, they tell us that we ... Read More

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Google - Jan 19, 2024

Do not trade with these people. We bought a Silverado back in April of 2023. We had nothing but trouble out of it for months. In September, my husband was 300 miles from home and had to limp down the road, doing 35-45 mph on the freeway. We took it back in, and after haggling with them, they put us in another Silverado, 2 years newer than the other one. Told us they were "giving" us an extended warranty, which we paid for. Now this truck is messing up, the engine is junk. We call them, they tell us that we had to have all these different components changed at 97k miles or the warranty was voided. The day we pulled off the lot with it, it liked 300 miles reaching 97k. Nobody mentioned that it had to be serviced in 300 miles, nobody gave us any paperwork on prior service, we had no idea that all these things had to be changed within 300 miles of purchasing the truck. Now they are trying to weasel out of the warranty. We will never shop here again. Shady doesn't quite go far enough to describe these people. If you are buying brand new, you MIGHT have better luck. If you are buying used, go somewhere else. These people will shank you so hard your grandkids will feel it.

I am devastated after having purchased a vehicle from Cheaps back in July. I traded my Jeep in for a vehicle of the same year, with very similar miles. My Jeep had minor issues, mostly cosmetic. But I traded it because I needed a vehicle with more room, and I got a traverse with third row seating. Enough back story! Either their mechanics that look over these used vehicles before placing them on the lot for sale are really incompetent...or they're really good, and know just how to make a vehicle run for a test drive, before falling ... Read More

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Google - Dec 13, 2023

I am devastated after having purchased a vehicle from Cheaps back in July. I traded my Jeep in for a vehicle of the same year, with very similar miles. My Jeep had minor issues, mostly cosmetic. But I traded it because I needed a vehicle with more room, and I got a traverse with third row seating. Enough back story! Either their mechanics that look over these used vehicles before placing them on the lot for sale are really incompetent...or they're really good, and know just how to make a vehicle run for a test drive, before falling apart after it comes off the lot. Because in the first 24 hours after purchasing my vehicle from them, I realized that it had multiple issues. I have no AC in the car, I had to have all 4 tires replaced, new brakes and rotors all the way around, a leak in a line that caused my power steering pump to fail, and I couldn't even get the vehicle over 65 mph (which is necessary on the interstate) without the whole car wobbling all over. I can't say for sure what it was they called that, but something with the tires was bent and they had to straighten it out. I am so mad that I traded a perfectly fine vehicle for one that should've run just as well, but I've had to put around 5k in it just to keep it on the road! Looking through past reviews for this dealer, it looks like I am not the first one with a complaint like this. Buyers BEWARE! There are so many dealerships around, and in cities close by, do yourself a favor and take the time to investigate this dealer, and others you are considering. I consider this a con job, and I got ripped off big time!

I bought a used 2018 Dodge Journey here a month ago. I traveled out of town over 500 miles. In the midst of my travels I got a flat tire. Call AAA to come change my tire. The tow company showed up pronto took the flat tire off, went to put my spare on. DON'T FiT!! It don't even go to this vehicle! So I go to Cheaps and explained what happened, Long story short. I bought the vehicle as is sorry for your luck. I have to purchase a new spare tire 200 something if I get it from them ... Read More

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Google - Oct 18, 2023

I bought a used 2018 Dodge Journey here a month ago. I traveled out of town over 500 miles. In the midst of my travels I got a flat tire. Call AAA to come change my tire. The tow company showed up pronto took the flat tire off, went to put my spare on. DON'T FiT!! It don't even go to this vehicle! So I go to Cheaps and explained what happened, Long story short. I bought the vehicle as is sorry for your luck. I have to purchase a new spare tire 200 something if I get it from them brand new. And 100 something for used. I'll go elsewhere no more business from me. I can't wait to hear what they have to say about he had ball joint. I've only had the vehicle since the 8 th of September. Bad , bad, customer service. Wrote this for my step son Clinton McDavid Oh by the way the salesman Robert never did call me back with an exact price on the used spare tire. Thanks for all your help

2nd vehicle purchased from them. This particular vehicle was quoted at a certain price & I agreed. Took a cashier check to pay for it, got there & price was around $35 less than my check was. Awesome you’d think, “oh yes sir we’ll write you a check for the difference & just have to mail it to you”. Thought that’s just fine, well 6 months later & texting with sales manager’s & everyone else 3 different times still no refund check. Guess that million dollar business needs it more than I do. So be sure they don’t ... Read More

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Google - Jan 21, 2023

2nd vehicle purchased from them. This particular vehicle was quoted at a certain price & I agreed. Took a cashier check to pay for it, got there & price was around $35 less than my check was. Awesome you’d think, “oh yes sir we’ll write you a check for the difference & just have to mail it to you”. Thought that’s just fine, well 6 months later & texting with sales manager’s & everyone else 3 different times still no refund check. Guess that million dollar business needs it more than I do. So be sure they don’t owe you anything before you leave.

The people I worked with was very helpful and understanding, we didn't make no deal yet but it was 100% my fault.i had trouble with financing.

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This place is ridiculous, they will not refund your money on a deposit should you decide to not buy a vehicle from them. Emily, the manager, is very unprofessional and doesn’t listen to a customers needs and wants. I work in the dealership business and take deposits all the time and refund them regardless of the situation. To not disclose and a written contract for a deposit is unprofessional. I would NOT recommend anyone to use this business as they Make money off of callers leaving deposits.

Service department has gone way down hill. Paid almost $80 for windshield wipers that were worse than old ones I had on my vechicle. Had to go elsewhere to get wipers. Ask them to check a leaking tire and they fixed it without me telling them too. Going to start having my car serviced somewhere else.

Service department has a problem when they don't want to listen to what the customer is trying to tell them.

The service department was amazing. I bought a 2015 Chevy Equinox on March 11. I was set up with complimentary OnStar, which is nice. The Chevy app and OnStar alerted that my newish vehicle has an emissions issue and I was putting gas in every other day. Obviously this issue existed before I bought the vehicle. I was livid that this was not disclosed to me by the salesman & wasn't fixed before being sold. I contacted the service dept, spoke with Todd and he was so helpful, understanding, and scheduled me quickly. I feel like the salesman tried to screw ... Read More

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Google - Mar 25, 2022

The service department was amazing. I bought a 2015 Chevy Equinox on March 11. I was set up with complimentary OnStar, which is nice. The Chevy app and OnStar alerted that my newish vehicle has an emissions issue and I was putting gas in every other day. Obviously this issue existed before I bought the vehicle. I was livid that this was not disclosed to me by the salesman & wasn't fixed before being sold. I contacted the service dept, spoke with Todd and he was so helpful, understanding, and scheduled me quickly. I feel like the salesman tried to screw me over for his financial gain. Update: The motor mount is bad and obviously was before I bought the vehicle. The emissions system is an issue, again! I live almost 2 hours away & was unable to have the vehicle looked over by a trusted mechanic. I also trusted that buying a "Certified" used car from a dealership was trustworthy and a smart decision. I will never again buy from Cheap Chevrolet again. I feel I was mislead from the beginning. I have contacted multiple people with the dealership about these issues, was promised a call back & a solution. Almost a year later and still haven't heard back. I'm not leaving this review to be mean or hurt a business, I am doing this to make sure other consumers are aware.

So here is the update...we paid 17,000 for this truck.. That went through 50 point inspection...this place sprayed the bottom of the truck black to cover up the rust when we went to the service place multiple times..we were told they did not see anything wrong...you be the judge.. maybe buying a new car from cheap is ok.???..but who is to say if they are saying they check these vehicles out before selling..how good is the service department???????😠😠😠 Cheap if..you want to make it right??pay the bill to fix it so we can drive ... Read More

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Google - Mar 21, 2022

So here is the update...we paid 17,000 for this truck.. That went through 50 point inspection...this place sprayed the bottom of the truck black to cover up the rust when we went to the service place multiple times..we were told they did not see anything wrong...you be the judge.. maybe buying a new car from cheap is ok.???..but who is to say if they are saying they check these vehicles out before selling..how good is the service department???????😠😠😠 Cheap if..you want to make it right??pay the bill to fix it so we can drive the truck safely..!!

Very disappointed!

This dealership installed a remanufactured engine in my 2003 GMC at.a cost of $5704. The engine leaks oil and coolant around the intake and around the oil pan. Rick said 5 times that the oil and coolant leaks were fixed. They are not! This dealership doesn't deal with customers fairly or honestly. I don't believe they installed a GM engine. I want my money back!

SHOULD BE CALLED CHEATS CHEVROLET OR LIARS R US

Had our car in for oil change and tire rotation a couple weeks ago. They nocked the weights off two tires. Could not get back until yesterday. Had to not only wait extra cause they lost our key and paperwork. Also had to pay full price to have tires balanced. This is the third time the tire guys have messed up something on one of my vehicles.

Took almost two hours to do an oil change and was almost 80.00 dollars from an oil change and tire rotation

Bought a 2017 Durango on July 5, 2021. I noticed on my drive home after the purchase the airbag light came on and went back off once. Then a week afterwards it was doing it intermittently. I called my usual repair shop and they said it needed to go back to the dealer I bought it from. They couldn’t get me scheduled until August 1st which was fine. I never received a call telling me it was ready. I never was told I owed anything. I called the second day and they said it was ready but nothing else. My husband goes ... Read More

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Google - Aug 5, 2021

Bought a 2017 Durango on July 5, 2021. I noticed on my drive home after the purchase the airbag light came on and went back off once. Then a week afterwards it was doing it intermittently. I called my usual repair shop and they said it needed to go back to the dealer I bought it from. They couldn’t get me scheduled until August 1st which was fine. I never received a call telling me it was ready. I never was told I owed anything. I called the second day and they said it was ready but nothing else. My husband goes to get it and they charged us for an issue that was there when they sold it. The issue is not the $116. The issue is it was a safety hazard and that is absolutely not okay. There is zero excuses you can give me for selling a car that could potentially be a safety hazard on the road and then charge the customer who just purchased it. Very poor customer service. I pay for my services but I also expect them to be fair to the customer. Not a good experience. Very disappointed.

Pushy

Worst dealership in Kentucky!!!! Service dept. is an absolute joke. First question they ask- "Did you buy the vehicle here?" If not you get treated really disrespectful. When your vehicle is not able to be driven you are not going to get a vehicle to drive. Even if warranty pays for a loaner. They continually ask "Did you buy your vehicle here?" GM pays them to perform warranty repairs to all GM vehicle regardless of where the vehicle was purchased. Their service writers are beyond rude and condescending when they speak with you. Cheap's sure ... Read More

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DealerRater - Jul 29, 2021

Worst dealership in Kentucky!!!! Service dept. is an absolute joke. First question they ask- "Did you buy the vehicle here?" If not you get treated really disrespectful. When your vehicle is not able to be driven you are not going to get a vehicle to drive. Even if warranty pays for a loaner. They continually ask "Did you buy your vehicle here?" GM pays them to perform warranty repairs to all GM vehicle regardless of where the vehicle was purchased. Their service writers are beyond rude and condescending when they speak with you. Cheap's sure tarnishes GM and their products. The entire dealership could needs to redefine the meaning of "customer service".

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I placed a deposit for the order of a 2021 Chevrolet Corvette in the amount of $2500 on 1/6/21 with Cheap Chevrolet. This deposit was placed on the pretense that my order would placed for their February allocation of corvettes. This is now not the case and I was told my order would not be placed in February and I have no evidence to support that my order will ever be placed. Cheap Chevrolet will not offer a refund for the deposit I placed for the purchase of a 2021 Chevrolet Corvette.

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