I inquired about my truck on the internet. Later spoke with a manager on the phone who broke down my deal and gave me the numbers. His name was Darrin.
I agreed to buy the truck, but live over 3 hours away from the dealership. Darrin offered to stay in late so I could come get my truck that day. A finance manager also stayed in late so I could get my new truck.
I got to the dealership about an hour after closing time. The truck was washed, gassed up, and running with the heat on for the test drive upon my arrival.
After a quick test drive, I went inside for the paperwork. I was in and out and on my way home in about 30 min… maybe less?
I picked the truck up in the dark and wasn’t able to give it a very good visual inspection. I noticed the next day after work that the truck has a place on the A-Pillar (door) that has been hit. The paint is chipped about 3/4 inch. I called Darrin and explained the problem. He, without hesitation, directed me to schedule an appointment with their service department to see about getting the incident taken care of.
Up until this point, I’d give Cheap Chevrolet a 10/10. I’m hoping that they will correct the paint blemish that we weren’t able to see upon arrival.
Only bad side is it is gonna cost me three 6 hour round trips back to the dealership. One for inspection, and another, if they approve to get it fixed. Then a third to pick it up.
I wish they could have a trusted Chevrolet dealer that is closer to my residence inspect the damage and fix the place as I would have thought the dealership would have inspected the truck for flaws like this before it left.
Hoping it gets taken care of! Every thing else has been a great experience!
